If a candidate suspects an error in a specific exam question, what should they do?

• A. Write to NCARB with details about the division, test date, and specific concerns.
• B. Ignore it and continue.
• C. Post a note on social media.
• D. Submit a complaint to the testing center supervisor.

Answer: (A)

When you suspect an error in an exam question, the proper route is to report it through the official channel so it can be formally reviewed. Contact NCARB with details about the division, test date, and the specific concerns you have about the question. This keeps the issue documented and allows the organization to investigate and make any necessary adjustments to ensure fairness for all candidates.

Reporting to NCARB is preferred because it activates the formal review process and preserves exam integrity. Ignoring it misses a chance to correct potential problems. Posting on social media doesn’t initiate an official review and can spread misinformation or violate policies. Submitting the concern to the testing center supervisor isn’t the correct channel for item-level reviews, since the review and changes to the item bank are managed centrally by NCARB.