If your exam cannot be administered due to technical issues, what should you do?

• A. Wait in silence until the issue is resolved.
• B. Restart the testing station.
• C. File an incident report with the proctor and contact NCARB in writing.
• D. Ignore the issue.

Answer: (C)

When an exam cannot proceed because of technical problems, the important action is to document the irregularity and notify the testing authority in writing. The proctor should log the incident as it happens, and you should submit an incident report to NCARB in writing. This creates an official record of what occurred and allows NCARB to determine appropriate remediation, such as a retake, if warranted. Relying on silence, trying to restart the station without a documented process, or ignoring the issue fails to protect your rights and can jeopardize the validity of the attempt. Providing a written report gives NCARB the full details—what happened, when it occurred, and what was observed—so the issue can be properly reviewed and addressed.