What happens if you fail to arrive for your scheduled appointment?

• A. You will be allowed to reschedule at no cost.
• B. You will be required to retake the setup process.
• C. You will receive a partial refund.
• D. You will forfeit the entire test fee.

Answer: (D)

Missing your scheduled appointment results in forfeiting the entire test fee. This policy exists because exam slots are limited resources; the fee covers administering and reserving that slot, plus the staff and logistics involved. When you don’t show up, the opportunity to fill that seat is lost, so the provider enforces full forfeiture to reflect the use of the resource. To avoid losing the fee, always cancel or reschedule before the deadline according to the testing provider’s rules.