What is the correct action regarding error messages when you experience a technical issue?

• A. Do not clear any error messages and notify the proctor.
• B. Clear all error messages immediately.
• C. Disable the device.
• D. Rerun the test.

Answer: (A)

When a technical issue occurs, you should preserve any on-screen error messages and notify the proctor immediately. Those messages document what went wrong and guide the proctor in deciding how to proceed, such as pausing, troubleshooting, or restarting the session. Clearing error messages hides the problem and can be seen as tampering with the testing record. Disabling the device or attempting to rerun the test without authorization could violate testing policies and complicate the situation. So, keep the messages visible and report the issue to the proctor.