What is the policy if you view fewer than 75% of exam items due to a technical issue?

• A. You will be exempt from the 60-day retest policy, and your exam score will be invalidated.
• B. You will be allowed a free retake immediately.
• C. Your exam will be counted as valid.
• D. You will receive a formal warning.

Answer: (A)

When a testing irregularity prevents you from completing at least 75% of the items, the policy treats that attempt as invalid and removes the standard 60-day wait typically required before retaking. This protects you from being penalized for a technical fault while ensuring the incomplete attempt doesn’t count toward your results. The score from that attempt is void, and you’ll need to retake the exam, but you won’t be bound by the usual 60-day retest waiting period.

Other options don’t fit because they either promise an immediate free retake, count the attempt as valid, or issue a warning—none of which align with the approach of invalidating the faulty attempt and waiving the retake waiting period.