What is the recommended procedure when reporting a technical issue?

• A. Restart and continue
• B. Wait until the end to report
• C. Notify the proctor immediately and do not clear any error messages
• D. Document details and file a ticket later

Answer: (C)

When a technical issue arises, the best course is to tell the proctor right away and leave the error message visible. This preserves the exact symptoms, error codes, and timing so the proctor and technical staff can document, diagnose, and intervene promptly. The proctor can pause or adjust the session as needed to protect exam integrity and ensure you’re fairly treated. Clearing the message or delaying reporting can erasevaluable information and lead to misunderstandings about what happened, potentially delaying or complicating remediation.