What is the time frame to report a technical issue to NCARB?

• A. Within 15 days of your appointment date
• B. Within 30 days of the issue
• C. Within 5 days of the issue
• D. Within 60 days of appointment

Answer: (A)

Prompt reporting of a technical issue is necessary so NCARB can verify what happened during the specific exam session and determine the appropriate remedy. The standard window is within 15 days of your appointment date, which ties the issue to the exact test event and keeps the review process timely and clear.

Reporting later than 15 days can fall outside the official window, making it harder for NCARB to take action or compensate for the problem. A shorter window like 5 days is too restrictive to gather all details, while longer windows don’t align with the need to address the incident tied to that particular appointment. If you experienced a technical issue, document what happened, include any supporting evidence, and report it within the 15-day timeframe so NCARB can review and respond appropriately.