What should you do if you experience a technical issue during the exam?

• A. Restart the computer immediately and ignore proctor.
• B. Raise your hand and notify the proctor without clearing any error messages.
• C. Continue to work through issues.
• D. Leave the testing room.

Answer: (B)

When a technical issue occurs, you should raise your hand and notify the proctor right away. This puts the problem in the hands of the official staff who run the test, so they can document what happened, pause or adjust the exam as needed, and provide a proper remedy. Do not try to fix it yourself, such as restarting or clearing error messages, because that can obscure what happened and violate testing procedures. The proctor’s guidance ensures the issue is handled fairly and the testing environment remains secure. Leaving the room or continuing without direction can also violate rules and jeopardize your attempt. By signaling the proctor and letting them manage the situation, you protect both the integrity of the exam and your score.