What should you do if you encounter an error message during the exam?

• A. Do not clear the message; inform the proctor.
• B. Clear the message to continue.
• C. Refresh the page and continue.
• D. Ignore and proceed with the test.

Answer: (A)

When a technical error appears, treat it as a situation that must be documented and handled by the test administrator. Inform the proctor immediately rather than clearing the message. The proctor can pause the exam, diagnose the issue, and decide whether you should retry, restart, or continue once the problem is resolved. Clearing the message, refreshing the page, or ignoring it can hide the problem, disrupt timing, or compromise the exam’s integrity and your scoring. Following the proctor’s guidance keeps your attempt valid and properly recorded.