What will NCARB do upon receiving your communication about a technical issue?

• A. They will investigate the issue and may reach out to you directly.
• B. They will automatically grant a reschedule.
• C. They will ignore the report.
• D. They will issue a refund.

Answer: (A)

Reporting a technical issue triggers a verification process. NCARB will examine what happened, review relevant logs or testing conditions, and may reach out to you to gather details or provide updates. This direct contact helps ensure the issue is understood and documented before any remedy is offered. Automatic reschedules, ignoring the report, or issuing refunds aren’t the default responses to a technical issue. The appropriate first step is that NCARB will investigate and may contact you directly.