Which entity determines whether a technical issue was outside your control, triggering a replacement seating and new eligibility?

• A. The proctor
• B. The testing center manager
• C. NCARB
• D. Security personnel

Answer: (C)

Decisions about whether a technical issue qualifies as outside your control are made by NCARB, which administers the ARE and sets the irregularity policy. The proctor and testing center staff can document what happened and manage the testing environment, but they do not determine eligibility for a replacement seating or a new exam attempt. NCARB reviews the incident against its policies and, if it is deemed outside your control, will authorize a replacement seating and issue a new eligibility so you can resume or retake under proper conditions. Security personnel handle safety and protocol, not policy decisions about exam irregularities.