Which team manages scheduling for accommodations requiring test center attendance?

• A. PSI Accommodation Support Team.
• B. PSI Technical Support.
• C. PSI Customer Service.
• D. PSI Scheduling Department.

Answer: (A)

Accommodations that require you to test at a center are handled by the Accommodation Support Team. This team specifically coordinates approved accommodations with the test center, arranging the exact seating, room setup, or other center-based needs on test day and confirming dates and times. They manage the logistics and communication necessary to ensure the center can provide the accommodations you’re entitled to. Technical Support deals with testing software and hardware issues, Customer Service handles general inquiries, and a Scheduling Department isn’t the PSI group responsible for accommodations, so the Accommodation Support Team is the correct choice.