Within 15 days of your appointment date, to whom should you report a technical issue?

• A. Proctor
• B. PSI Technical Support
• C. NCARB
• D. Your program administrator

Answer: (C)

When you encounter a technical issue, there’s a formal process to document it promptly so it’s reviewed and handled consistently. The administering body for the ARE is NCARB, and they oversee incident reporting across all PSI testing centers and exam sittings. Reporting within 15 days ensures the issue is captured in your candidate record and can influence any necessary accommodations or retake considerations.

The people you interact with at the testing site (the proctor or PSI Technical Support) handle immediate troubleshooting during the test session, but the official, time-bound reporting to document the problem and coordinate any follow-up goes to NCARB. Your program administrator handles program logistics, not centralized ARE incident reporting.